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Testimonials

We are technically proficient in Computer Support, IT Consulting and Network Services serving companies throughout the Greater New Orleans Area

 

You Can Expect a Response From Us Within 60 Minutes or Less. We will respond to emergencies within 60 minutes or less – guaranteed! When you call us with an emergency, we guarantee that we will either immediately answer your call or return it within 60 minutes or less. We also provide multiple ways to get a hold of us to suit your needs. Whether it is calling, e-mailing, or sending a text, we will be there in your time of need.
Lightning Fast Repairs. Should an issue arise, you will not have to wait around all day for your issue to be repaired. We understand how important your computer network is to you: that is why we offer our remote support services. Thanks to this service, we can securely access your computer network via the Internet so you don’t have to wait around for a technician to show up. If we can’t fix it remotely, we’ll dispatch a technician to perform the repair onsite – it’s that easy!
24/7/365. We prevent most computer and server problems from happening in the first place. Our Care Packages enables us to be aware of and resolve problems before they turn into data loss, downtime or other expensive problems. Even if the issue arises on Saturday at 4:00am!
No Geek Speak. For your business and ours to build a successful partnership, we must be able to understand each other. You’ll get the clear answers to your computer and IT support questions that you deserve – in plain English. We will recommend options for accomplishing your objectives and will answer your questions in terms that you can understand. We will not talk down to you or make you feel stupid because you don’t understand our “geek speak”.
No Voicemails. Our phone is answered by LIVE friendly employees during business hours. There’s nothing more frustrating than being unable to get things done because your computer is not working; with us, you’ll never have to wait around or chase us for a call back.
Part of the Family. By being a small company ourselves, we are able to get to know you and your employees very closely, just like being a part of your family. This allows us to speak candidly about any issue (sometimes even those that are not technology related!)
Vendor Liaison. Do you enjoy trying to get a hold of your Internet provider or software company, fumbling your way through all of the “automated” prompts, only to get the wrong department after waiting on hold for hours? Give us their contact and account information and we will take care of this for you so you can focus on your job (and keep your blood pressure down)!
Accurate Billing – guaranteed! Every bill you receive from us is guaranteed to be accurate and detailed. You will know exactly what you are paying for, and ALL charges will be pre-approved by you. No more one-line “mystery” bills that do not outline what you are paying for.

About Us

Originally a computer repair franchise organization, Expetec now provides a full range of IT services for small and medium businesses.

Today Expetec offers the technology services businesses need to be successful in today’s marketplace-including network administration, network security, business continuity and web services.

Contact us

244 West Harrison Avenue
New Orleans, LA 70124

(504) 324-1143 (phone)
(877) 296-8003 (toll free)
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